About Us

We’re proud of the fact that the majority of our customers come to us through referrals and ‘word of mouth’.

Call for free advice today on 01273 588800

A Lifetime of Expertise

Duncan Insurance & Mortgage Service Ltd is a family run business with over 60 years’ experience of working with local clients. We offer a personal service that provides solutions for homebuyers, including customers who have previously had difficulty in getting mortgages.

The People

The two key partners in the business are father and son John and Phil Duncan. Their wealth of knowledge of the Mortgage and Insurance markets has helped their clients for over 60 years.

Phil Duncan:

Phil has extensive knowledge of the modern-day mortgage market and has been key to the growth of the business over the last 25 years.

 Connect with Phil

John Duncan:

John has been offering financial advice and guidance for the past 40 years and has extensive experience across a wide range of financial services.

Charlie Duncan:

Charlie is part of our growing team of consultants and advisers who offer our clients a full range of services in the Protection Market. His flexibility allows him to visit clients at times which suit and are convenient to them.

Our Service Promise

At Duncan Insurance & Mortgage Service Ltd we are committed to providing the highest level of service.

Our team of expert mortgage advisers are on hand to provide customers with tailored mortgage solutions. We’re known for our initial fee free consultation to offer mortgage advice and the excellent service that guarantees customers a simple and cost-effective process.

We also work on the premise that our service should be seamless, so we make sure our customers work with the same expert mortgage adviser from start to finish.

Our mortgage advisers provide straight-talking mortgage advice – whether you’re a first-time buyer, re-mortgaging, buying to let, or simply buying a new home, they’re here to work out what’s best for you. Dedicated case managers handle every aspect of the process, from form filling to chasing things up. This dedication has helped us win multiple awards in both the Mortgage and Insurance sectors.

Our fees:

We do not charge a fee for a residential mortgage. We charge an administration fee for processing each of your mortgage applications and our fees only become payable if/when you decide to go ahead with an application.


While Duncan Insurance & Mortgage Service Ltd takes all reasonable steps to ensure the accuracy and timeliness of the information contained on this website, we cannot guarantee this and accept no liability for any errors or omissions. Any detail provided on this website, is for information purposes only. Information can be obtained by contacting us at our Newhaven Office.

Word of mouth

Doing a good job is important to us, so we’re always delighted to receive positive feedback from our customers.

“I experienced an excellent level of service and would have no hesitation in recommending Duncan Mortgage Services to both friends and colleagues.”

Alison Frackrell, Hove

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What can we do for you?


Fixed and low
interest rates

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Life Insurance

Easy, quick and convenient
life cover

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Income Protection

Be protected both
short and long term

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Health Insurance

An Alternative to
supplement the NHS

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Contact one of our advisers for free advice today

01273 588800

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Copyright © 2018 Duncan Insurance & Mortgage Services. All Rights Reserved. www.duncan-mortgages.co.uk. Duncan Insurance & Mortgage Services Ltd is authorised and regulated by the Financial Conduct Authority. FCA registered number 306182. YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY DEBT SECURED ON IT.

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